5 Tips For Running A Successful Promotion

Running a successful promotion takes more than inserting a coupon into the Val Pak or putting an ad in the newspaper. It’s more than clever wording, mascots, or even having the lowest price. Ultimately, a successful promotion motivates your target market to shop with you because it’s in their best interest. Read the following tips

Read more

tablet POS

10 Time-Saving Ways To Use Your Tablet-based POS System

Managing a retail business is hard work. To stand a chance at succeeding, you have to find a way to accomplish things as efficiently and effectively as possible. A tablet POS can help you do that. Bindo POS will help you complete the following ten tasks in less time. Manage Inventory When your employees scan

Read more

6 Holiday Shoppers Retailers Will Recognize This Season

As a retailer, the holidays are a bittersweet time. On the one hand, sales numbers are up. On the other hand, crowds of cranky customers clog the stores. Since you’re working anyway, why not entertain yourself by spotting these holiday shopping stereotypes in your store? Frantic Fran Fran tries really hard to be organized and

Read more

Bindo POS: Your Friendly Retail POS System

As retail continues to evolve, your point of sale system needs to be able to keep up. When you’re choosing a retail POS system, consider all Bindo has to offer. Bindo POS is a progressive, innovative retail solution perfect for any retail business. That’s not just a sales pitch; we back it up with features

Read more

mobile POS system

The History of How POS Systems Became Mobile

A point of sale (POS) system is the tool retailers use when collecting payment from a customer at the time of purchase. Think of it as the location where a consumer transaction takes place. The history of POS systems spans multiple centuries and a variety of technologies. They existed before automobiles, telephones, or antibiotics. Wherever

Read more

restaurant lighting

Top 6 Restaurant Lighting Tips: How to Choose The Right Lighting

Restaurant lighting is about more than just décor. If you have beautiful fixtures but the shadows are unflattering, the lighting is ineffective. If you have the wrong intensity bulbs, you can ruin the mood of the restaurant. Take the following things into consideration when you choose lighting for your restaurant. Functionality First and foremost, lights

Read more

The History Behind How Barcodes Changed Inventory Tracking Technology

If necessity is the Mother of all invention, then history is its Father. All technological advances stand on the shoulders of previous discoveries. The history of the barcode as an inventory tracking technology is evidence of these facts. “Closed for inventory” When retailers had to check inventory manually, by hand, they had to close their

Read more

5 Essential Restaurant Marketing Ideas With Proven Success

Your restaurant could serve the best food in town, but if your marketing strategy fails the community may never taste it. Include these five essential restaurant marketing ideas and you’ll be well on your way to culinary fame. 1. Target millennials. Millennials are the generation after Gen X-ers. They were born after 1980, reached adulthood

Read more

excess inventory

Tips For Retail Stores: Identifying and Preventing Excess Inventory

A retailer’s inventory is their own lab of balancing supply and demand. On the one hand, you want to have enough inventory available for customers who want it. On the other hand, you don’t want so much inventory that you’re stuck with extra stuff you can’t sell. But even if you run out of inventory,

Read more

restaurant Twitter feeds

Mastering Social Media: Top 5 Restaurant Twitter Feeds To Follow

Top 5 Restaurant Twitter Feeds Do you follow your favorite restaurant on Twitter? Are you in charge of a restaurant’s Twitter account and want to know how to get more followers? Check out these five restaurant Twitter feeds. Be amazed and take notes from the pros who have it mastered. Myers + Chang Myers +

Read more

NFC device

Are Digital Wallets The Payment Of The Future?

How Cloud Based POS Systems Are Compatible With Digital Wallets : The Payment Of The Future Have you ever wondered why Bindo POS talks about being Apple Pay compatible? It’s because we view the world as innovators, as a company that’s taking the next step to pave the way for your retail business to follow.

Read more

top retail companies

Top 7 Retail Companies To Work For

Top 7 Retail Companies To Work For Working in retail gets a bad wrap, especially around the holidays, but these retailers have found a way to make employees happy in the midst of making sales. These retail companies have employees who report high satisfaction with their jobs based on any number of reasons (primarily benefits).

Read more

POS system

5 Features To Keep In Mind When Buying A Cloud Based POS System

5 Necessary POS System Features When you’re looking for a POS system for your retail store, you want to make sure you get something that’s user-friendly and serves your specific needs. That being said, there are some features that are more critical than others for business management purposes. Inventory Management You want your POS system

Read more

5 Reasons Self-Checkout Lanes Are A Hassle

5 Reasons Cloud POS Systems Are Better Than Self-Checkout Lanes Self-checkout lanes were supposed to make our lives easier. They were supposed to make lines shorter and checkout more efficient. Newsflash: they don’t. Below are 5 reasons self-checkout lanes are a hassle. 1. Limited bagging area The self-checkout lane is designed to be an express

Read more

The Best Way To Remove a Bad Yelp Review

There’s always that one person who was in a bad mood and had an unfortunate experience with your company that somehow finds the time to log a detailed complaint on Yelp. It doesn’t matter what you do or say; they’ll be grumpy regardless. Most readers have the ability to detect a bitter person with a

Read more

retail employees

How To Keep Your Retail Employees Happy

Retailers with the highest rates of employee satisfaction extend most, if not all, of the following to their employees. Flexible Schedule Retail stores stay open more than 40 hours each week, but most would rather not pay overtime to employees who work more than 40 hours. That means there is some flexibility in the schedule.

Read more

Upgrade to a Cloud-Based POS: The Complete Guide

So, what is a POS? Well I’m glad you asked. To best understand the benefits of upgrading to a cloud-based POS system, you first need to know the definition of POS. POS is an acronym for Point-of-Sale. When asked to describe a POS system, the first image to come to mind for many people is

Read more

In-store Beacons: What Are They And What Do They Do For Retail?

As mobile phones have become more commonplace, mobile marketing strategies have become more progressive. In the past couple of years, retailers have installed in-store beacons to blur the line between online shopping and shopping in a brick and mortar store. What Are In-Store Beacons? Beacons are Bluetooth enabled devices that connect to mobile phones within

Read more

check out line

Are Check Out Lines Outdated? iPad POS: The New Cash Register

From tethered to roaming, a timeline of technological mobility There was a time when phones were tethered to a wall, connected to a line that was attached to a switchboard. As technology progressed, homes began to house cordless phones. With this, individuals were now free to move about the house during a phone call, putting

Read more

Creating Memorable Customer Experiences: Employee Training

None of the practices in our series of posts about creating memorable customer experiences will make a difference in your bottom line if you don’t train your employees to implement them. In fact, it could be argued that employee training is the most essential aspect of creating memorable customer experiences. Without fail, all of the

Read more

Creating Memorable Customer Experiences: Education

A Tale of How To Increase Retail Sales and Customer Retention Via Education Years ago my best friend and I were walking through a large furniture store. Just for kicks, we laid down on a couple of the beds when we arrived in that section of the store. An astute salesman walked over to see

Read more

Increase Customer Retention With Memorable Experiences: Technology

The GIF idea at the end of the last post is a great lead into the beauty of technology when it comes to creating memorable customer experiences. In addition to the opportunity for customer interactions online via social media and live chats, the digital age gives retailers the opportunity to create a multifaceted shopping experience

Read more

customer retention

Increase Customer Retention By Creating Memorable Experiences: The Five Senses

There is a restaurant in suburban Denver, Colorado that has reached legendary status simply because of the customer experiences provided there. People wait in long lines to pay for sub-par food just so they can get inside and enjoy the atmosphere. A windowless building has been transformed into a small village with shops, a jail where

Read more

What Is It About Kids And Giraffes? When Customer Experiences Go Viral

Recently the Dallas Zoo had a live video feed that drew more than two million online viewings. The feed showed the pen of a giraffe named Katie who would give birth to a calf any day now. The birth and the calf’s first steps could be watched by anyone with an Internet connection. The same

Read more

6 Customer Service Experiences Worth Tweeting About

This is the second post in a series about creating memorable customer experiences. The first one appeared on Friday and gave some examples about creating memorable online experiences for your customers. Today’s post focuses on companies that have a good track record of creating positive experiences in a variety of ways. In all of the

Read more

Examples Of Memorable Online Customer Experiences

If you want to increase the retail sales for your business, it’s not enough to have great customer service in your brick and mortar store. You need to have great customer service online, too. These stories show the power of customer service skills as provided via computer screen. The Power of Twitter Social media can make

Read more

The Tax Benefits of Using an iPad POS

The income tax deadline in the United States may have recently passed, but taxes are an everyday part of life for small business owners around the world. Whether it’s sales tax, property tax, or service taxes, part of running a retail business is keeping up with the tax laws and staying compliant. GST Compliance Take

Read more

customer loyalty plan

Customer Loyalty In The Digital Age: Keep ‘Em Coming Back For More

In the digital age, your customers have apps that let them search for products, compare products, review products, check prices, compare prices, and even buy the product without ever stepping foot in your store. It’s convenient when you’re the shopper and an added challenge when you’re the retailer. With the option to  order a product

Read more

ecommerce

Blurred Lines: 6 Ecommerce Trends 2015 Retailers Should Note

It doesn’t matter if your entire retail business is online or if you run a brick and mortar retail store, ecommerce trends apply to you. That’s a trend in and of itself. Ecommerce Trends 2015: Mobile shopping Mobile devices are everywhere. That means your customers are using them to shop, even if they end up

Read more

high-risk credit card processing

Don’t Go Cash-Only: High-Risk Credit Card Processing Options

It’s not always you the credit card processing company doesn’t trust. Sometimes it’s your clientele. High-risk merchandise makes some processing companies nervous. Those companies aren’t willing to take a risk so they decline to serve certain industries regardless of how good the business owner’s credit may be. High-risk Credit Card Processing Businesses that sell e-cigarettes,

Read more

customer service skills

Customer Service Skills To Use When It’s The Last Item In Stock

It’s a retailer’s nightmare. With only one product left in stock, two customers approach and they both want to buy it. If they’re not physically fighting for it, there’s a good chance you can remedy the situation. When fists start to fly, call security and put the product back on display (after they leave the

Read more

rms runtime error 429

A Rant About RMS Runtime Error 429

Is there anything more frustrating to see on your computer screen than this? Not only are you unable to complete the task you were undertaking, but the error message may as well be written in a foreign language. Are there 429 such errors, or is that the pet name the customer service department has given

Read more

score one for the little guy

Why Amazon Feels Threatened By Brick and Mortar Retail Stores

Amazon Webstore Closing Is Latest Sign Of The Challenges Amazon Faces From Smaller Retailers In true David and Goliath fashion, brick and mortar retail stores have turned Amazon on its head thanks in large part to the ability of small businesses to have an omnichannel presence. 3 Signs Amazon Is Feeling Threatened By Smaller Retailers

Read more

iPad POS higher tips

3 Ways An iPad POS Improves Tipping

Want to give your quick serve restaurant employees a raise without it coming out of your pocket? Make it easy for them to get higher tips. We’re not suggesting more hours of training (although that probably wouldn’t hurt). We’re not talking about table dancing or karaoke, either. What we’re suggesting is something as easy as

Read more

Amazon Webstore evicts ecommerce platform users

What To Do If Your eCommerce Platform Was With Amazon Webstore

When Amazon Webstore phases out, some online retailers will be forced to find a new online store builder. For the small businesses that outsource web development or graphic design this can potentially be a costly change. But the entire event could also be an opportunity. Keep reading. In addition to researching ecommerce platforms, you need

Read more

mobile point of sale

5 mPOS Environment Trends To Watch

When you work in retail, it’s easy to get caught up in promotions and inventory and miss the limitless possibilities that drew you into business in the first place. Sometimes in life, it’s smart to step back and take a look at the bigger picture, to see the forest instead of examining individual trees… When

Read more

Retailers, Get Ready For The EMV Upgrade

[Questions you were too afraid to ask] There’s a lot of buzz in the payments community about the EMV upgrade. As a retailer you need to be informed enough to act before the October 2015 deadline. Use these questions and answers to make an educated decision about your next steps. What is an EMV upgrade? An

Read more

unbelievable

4 Funny Retail Stories You Won’t Believe

It’s not just The People of Wal Mart that keep retail an entertaining industry, although the site does provide a steady stream of “Are you kidding me?!” moments. But in the realm of current events over the past couple of weeks are some other stories that find their basis inonline retail related contexts. We can’t make

Read more

how to grow retail sales at easter

Easter For Retailers – Sales Tips & Trends For 2015

How To Grow Retail Sales During The Easter Holiday Easter is quickly approaching. Even though it falls later this year (in April rather than March), it seems to be a surprise. So much of the United States is still trying to thaw out after a harsh winter. As a retailer, how do you prepare your

Read more

All-In-One Small Business Management Tool For Retailers

In today’s section of the Retail Tips blog, I want to introduce an extremely valuable tool for your retail business called Sniply. As a Modern Renaissance (wo)man running a retail business, you have to maintain a strong social media presence in addition to your physical store to keep up with everyone else. We know, we know, you’re busy. Thankfully, you’ve got us to find those tools for you.

Writing A Food Truck Business Plan: Lessons from a Lemonade Stand

So you want to open a food truck business because you have some great recipes and a go-get-‘em attitude. Fantastic! Passion is important. But you’ll also need a food truck business plan. While the food truck is a much more grown-up version of a lemonade stand, there are some parallels to make the task feel

Read more

What You Can Learn From Retail Customer Complaints – Bosses’ (Serious) Edition

To work in retail is to hear complaints. It’s your job to address each complaint, found or unfounded, from each retail customer. While this part of the job is often the source of headaches, it can also be educational. Here’s a list of things you can learn from customer complaints. “It doesn’t work right.” When

Read more

9 Valentine’s Day Gifts NOT To Buy the Woman in Your Life

Valentine’s Day is February 14th. Check your phone. What’s today’s date? If you want to get the special woman in your life something to let her know she’s your “Be Mine”, there are plenty of retailers with ample ideas. Just look for the red tags, red hearts, red roses, red candy boxes, and red wine.

Read more

4 Things You Can Learn From Customer Complaints – Employee Edition

People are not easily pleased. If you’ve worked in retail for more than an hour, you’ve figured that out. But no matter how cranky a customer may be, there is always something you can learn from them… even if it’s how to keep your sense of humor. 1. Some Customers Just Like To Argue It doesn’t

Read more

difficult customers

“Ugh! It’s Him Again.” How To Deal With Difficult Customers

His reputation preceded him. Your co-workers scattered when they saw him coming, but you were too new to know any better so you asked how you could help. His first comment to you: “You’re new.” Difficult customers come in all shapes and sizes. They might be the elderly woman who never thinks the produce is

Read more

carbon footprint

How To Reduce Your Carbon Footprint With an iPad Based POS

Even if you don’t like Al Gore, it’s time to acknowledge that global warming is real. Did we really think we could release all those emissions into the atmosphere without any ramifications? If you run your car in a closed garage, you run the risk of death by carbon monoxide poisoning. Just because outdoor air

Read more

How To Market Your Small Business On Pinterest

Pinterest offers more than recipes and craft ideas. Used strategically, it can be an effective (and budget friendly) way to market your small business. Keep these six tips in mind as you pin. Pin What Interests Your Target Audience Or Retail Customer Some businesses make the mistake of only pinning business related materials. In the same

Read more

10 Tips for Retailers Preparing for Black Friday & Small Business Saturday

It’s here. The season retailers both anticipate and dread is upon us. Are you ready? Holiday shopping starts with a bang on Black Friday, continues Small Business Saturday and Cyber Monday on through the New Year. As a retailer it will behoove you to prepare early for the big shopping days. Here are some tips

Read more

10 Women in Retail Who Are Doing It Well

The wage gap for women in retail may still be at the forefront of everyone’s mind, but while some wait for the disparity to subside, others are taking control of their own destiny by founding or running these retail stores, chains and giants. Nell Hill’s Mary Carol Garrity began Nell Hill’s as a small gourmet

Read more

Subscribe to get the latest posts every Monday.